Job Description

Construction Manager

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Construction Manager. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our Franchise seeks someone comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, supervises others, and is a serious multi-tasker. You'll thrive in this work environment if you are self-motivated and have superb interpersonal skills. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.

Primary Responsibilities

1. Be responsible for customer service and management of the customer experience.
2. Compile and resolve punch list items.
3. Perform a final walk-through with the customer.
4. Secure a signed Certificate of Completion and Certificate of Satisfaction from the customer.
5. Manage all warranty activities
6. Evaluate and sell projects.
7. Educate customers on the construction process.
8. Identify and document the project scope of work.
9. Create and Review estimates.
10. Obtain customer and client agreement on scope and estimate.
11. Review budgets.
12. Ensure proper permits are acquired
13. Create a project schedule and timeline.
14. Identify and qualify subcontractors and resource providers.
15. Negotiate terms and set expectations.
16. Plan, organize, and manage crews and subcontractors.
17. Schedule all subcontractors and material suppliers.
18. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
19. Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent

Experience and Skill Set

• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred

Formal Education/Training

• High school diploma/GED
• Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 8:00 a.m.5:00 p.m., MondayFriday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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