Join to apply for the Cruise Vacation Consultant role at HB Travels 1 week ago Be among the first 25 applicants Join to apply for the Cruise Vacation Consultant role at HB Travels Get AI-powered advice on this job and more exclusive features. Are you passionate about cruising and helping others plan unforgettable getaways? We are seeking a driven and service-oriented Cruise Vacation Consultant to join our growing travel team. In this role, you'll assist clients in designing their perfect cruise vacations from choosing the right itinerary to securing onboard experiences. If you love talking travel and providing top-tier service, this opportunity is for you! Key Responsibilities: Guide clients through cruise options, destinations, and packages to create tailored vacation experiences. Assist with bookings, modifications, and cancellations while adhering to vendor and company policies. Provide detailed information on cruise lines, ships, ports of call, excursions, and travel requirements. Respond promptly and professionally to client inquiries via phone, email, and messaging platforms. Ensure a seamless client experience from initial inquiry to post-cruise follow-up. Maintain accurate records of interactions, quotes, and confirmed bookings. Stay up to date with cruise industry trends, promotions, and partner offers. Collaborate with internal team members to enhance overall client satisfaction. Qualifications: Must be at least 18 years of age and reside in the United States. Previous experience in travel sales, hospitality, or customer service (cruise experience is a plus). Excellent communication and interpersonal skills. Self-motivated with the ability to manage multiple clients and deadlines. Tech-savvy and comfortable using booking platforms and CRM tools. Strong attention to detail and a problem-solving mindset. What We Offer: Access to industry-leading cruise vendors and exclusive travel perks. Ongoing training and mentorship in the travel and cruise industry. Flexible, remote work environment with unlimited earning potential. Supportive team culture focused on collaboration and growth. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Consumer Services Referrals increase your chances of interviewing at HB Travels by 2x Sign in to set job alerts for “Cruise Consultant” roles. Boston, MA CA$52,000.00-CA$78,500.00 1 month ago Insurance Customer Service Representative Rep., II - Customer Support (Hybrid or Remote) Licensed Service Agent, Customer Solutions Center Traveling Hematologist/Oncologist - Locums We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr HB Travels
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