Job Description

Route Coordinator at Labcorp summary:

The Route Coordinator develops and manages daily routes, work, and training schedules for the assigned team, ensuring efficient specimen pickups and client service. They assist the Branch Manager with administrative duties and utilize route management software to optimize dispatch and resource coordination. The role requires strong organizational, communication, and multitasking skills to balance productivity, accuracy, and customer satisfaction in a medical courier environment.

Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations.   

Work Schedule: Monday - Friday 8:00am-5:00pm

Work Location: Tampa FL

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please  click here . 

Job Responsibilities:  

• Utilize route management software to schedule, coordinate and dispatch specimen pickups 

• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) 

• Responsible for specific service area to ensure best possible solutions for client 

• Achieve location productivity and expense targets while meeting customer expectations 

• Ensure a balance between customer response time, accuracy and cost/productivity targets 

• Follow standard procedures for field requests for service and dispatching calls 

• Problem solve and provide potential resolutions for any specimen related issue 

• Utilize multiple databases to process requests and inquiries 

• Performs a variety of administrative/clerical duties as needed 

Job Requirements:  

• High School diploma or equivalent

• Prior experience in logistics, customer service or operations

• Experience working in a medical courier environment is preferred 

• Familiarity with route management software is a plus 

• Basic computer and typing skills; Proficient in Microsoft Office 

• Strong communication skills; both written and verbal 

• Excellent organizational and time management skills 

• Strong attention to detail with the ability to multitask 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!  

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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Keywords:

route coordination, logistics management, specimen pickup, dispatch scheduling, medical courier, route management software, customer service, time management, administrative support, operations coordination

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